Flight Operations Manager, Chad

Overview
Mission Aviation Fellowship (MAF) is an organisation using light aircraft to deliver help, hope and healing in Jesus’ name in developing countries. For more than 75 years, MAF has been transporting patients, relief workers, produce and medical supplies to the world’s remotest regions and places of deepest human need – places where flying is not a luxury but a lifeline.

Chad is the largest landlocked country in Africa. The Sahara desert in the north, and the vast distances between towns and villages on dirt/sand roads, make it a challenging place to live. The UN Human Development Index currently places Chad almost at the bottom of the list at 186 (out of 189 countries). The adult literacy rate is only 23% (and just 11% among women). Life expectancy here is also one of the world’s worst, at just over 50, and one in ten babies die before they are a year old.

MAF has been serving in Chad for over 50 years through times of famine, drought and civil unrest. Working with many partner organisations, MAF provides an effective air transport service for missionaries, relief organisations and the local Church. The humanitarian and spiritual needs of this country are huge, and MAF seeks to meet these needs by operating two aircraft, a Cessna Grand Caravan and a Cessna 182.

We are looking for a Flight Operations Manager to join our Chad program to manage and oversee the flight operations department to enable the provision of flight services in accordance with the MAF vision, purpose and operating standards.

Responsibilities

You will ensure the safe and efficient use of MAF aircraft and crew by monitoring and assisting in the administration of aircraft and pilot documentation therefore your role will be check that pilots are adequately equipped, qualified, current and proficient in accordance with MAF operating standards.

It will be your role, where possible to ensure that the aircraft are operated in accordance with applicable standards, legislation and safety policies assisting programme management with operational planning.

You will support the performance, efficiency and development of the MAF flight operations department by developing and communicating a clear vision and purpose to all flight operations staff, providing training, coaching and mentoring and promoting and monitoring adherence to department policies, standards and priorities.

You will support the programme financial management and efficiency by promoting and monitoring the most efficient use of resources controlled by the flight operations department and assist in the financial planning and budgeting process as required.

Relationship management is key for this position therefore you will develop and maintain customer and professional relationships, seeking out and developing partnerships with new customers, supporting the current and potential needs of customers as far as practicable and promote good relationships with officials, local leaders, relevant government departments and all other bodies with whom MAF has a professional relationship.

This role is a ‘Nominated Person Holder’.

Qualifications, Skills & Experience
Essential

Professional Flight Operations Qualification or Commercial Pilots Licence
Spoken and written language skills in French at B1
level
Excellent spoken and written English
MS Office applications
Previous experience in an aviation role

Desirable

Management experience
Experience in flight operations position
Experience as a trainer

**Please note if you hold a flying license flying duties can be discussed**