Short Term – Digital Business Partner, Cairns/Ashford

From time to time, short term opportunities become available serving with us to support our mission.

We have a critical need for an experienced Digital Business Partner to join our team for a one year term, with the possibility of extending for a further year. We are looking for someone with a heart for our ministry, extensive digital partnership and change management experience, as well as the ability to build strong relationships quickly. This role is a salaried position.

Mission Aviation Fellowship (MAF) is an organisation using light aircraft to deliver help and hope in Jesus’ name in over 30 developing countries. For more than 75 years, MAF has been transporting patients, relief workers, produce and medical supplies to the world’s remotest regions and places of deepest human need – places where flying is not a luxury but a lifeline.

We are now entering into an exciting period of transition and change for MAF International. We have identified this short term opportunity for a Digital Business Partner to assist in driving the direction of digital technology within the organisation.

In this role, you will develop a collaborative and standardised approach to digital enablement in operations; reflecting our core values of Impact, Witness, Excellence, Partnership, Stewardship and Care.

As a digital specialist you will identify, develop and implement agile solutions to improve business and operations processes. You will need to work closely with key stakeholders to understand requirements and identify fit-for-purpose digital solutions.

**NOTE: Applicants must have current legal right to work in agreed country. Successful applicants will be subject to pre-employment background checks including a National Criminal History check. Acceptance of and adherence to MAF’s purpose, vision and values is an essential condition of employment.**


To be successful in this role, you will review and develop digital enablement applications across global operations by providing strategic leadership, advice and support and be an ‘advocate for change’; embedding excellent digital planning, practice and standards.

As someone with excellent stakeholder and relationship management skills you will develop strong, harmonised and co-ordinated working relationships between all key stakeholders including IT, third party providers and other core operational and support functions in the area of digital.

With your experience of developing and implementing digital strategies you will deliver a digital transformational plan that addresses issues, risks, opportunities and priorities with final approval from the Chief Operating Officer (COO) and the International IT Manager.

Leading on areas relating to digital solutions and support for operations, you will take a proactive and agile approach in identifying and addressing business application and reporting the needs for operations.

You will resolve technology-related queries and gain a clear understanding on where assistance and communication is required. This will also include engaging with wider aviation and digital industries to ensure MAFI follows best practice and that we are enabled to be a leader in digital technologies within mission aviation operations management.

Working closely with the Organisational Development Manager and the IT department you will increase the digital competence of staff within the organisation by forming a cross-functional task-force to review and develop comprehensive strategy; including undertaking gap analysis.

You will ensure learning plans are agreed and implemented for all new technology and assist with developing learning materials and tutoring as required.

You will actively engage in the Operations Leadership Team working closely between the IT team and other core operation and support functions across MAFI, identifying and addressing digital trends within operations and other areas as required.

*International travel is required for this position. Please note that this role falls outside what would be considered normal office hours*

**Preferred location for this role is Cairns, Australia, however other locations considered for the right person**

Qualifications, Skills & Experience


Educated to degree level or equivalent experience
Excellent written and spoken English
Experience of IT with an understanding of several disciplines, process and systems
Have exceptional time management and organisational skills
Enjoy multiple, frequent, wide-ranging stakeholder interactions and a very varied role
Have the ability to negotiate and collaborate effectively with senior stakeholders
Be strong advocate of digital literacy and change and lead by example
Project management experience
Experience working as a digital specialist within a non-digital environment
Experience in developing and implementing digital strategies


Project Management qualification
ITIL qualification
Business Analysis qualification (e.g BCS/ISEB) or equivalent experience
Previous experience working in a regulated environment
Have a wide ranging experience and knowledge of digital technology, including AI
Have experience in devising and following process

Position Location (s):
  • Ashford
  • Cairns
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