IT Officer, Cairns
As a global organisation, sometimes working in very remote locations, our IT infrastructure is core to our ability to function safely and effectively. Our IT function covers a wide portfolio from programme development, development of IT infrastructure and customer support.
MAF is looking for an IT Officer who will be responsible for maintaining and supporting MAFI’s IT services, and ensuring that our standards, policies and procedures are adhered to.
The successful candidate will need to monitor the IT service desk and provide line support; implement upgrades and enhancements to systems; identify areas of risk; carry out preventative maintenance routines and provide first class customer service and advice our staff.
Qualifications, Skills & Experience:
Applications are invited from candidates with a proven track record in supporting remote users and experience of Windows and Linux servers, virtual machines and Active Directory. The ideal candidate will have an in-depth knowledge of supporting Microsoft operating systems, Office 365 administration and networking protocols within the ITIL framework. A formal IT qualification such as MCSE would be desired.
Excellent communication skills are essential, as well as 2 years of level 1, 2 and 3 service desk support.
Acceptance and adherence to MAF International’s purpose, vision and values are an essential condition of employment.
This is a full time role based in our Cairns Support Office.